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Terms of use

Welcome to E-Intel. By creating an account or using the E-Intel platform and its products, you agree to these Terms of Use. Please read them carefully.

Your account

You must provide accurate information when creating your account and keep it up to date.

You are responsible for keeping your login credentials secure, and for all activity that occurs under your account.

Use of the platform

You agree to use E-Intel and its products in accordance with all applicable laws and regulations.

You may not attempt to disrupt, reverse engineer, or gain unauthorised access to the platform, other users’ accounts, or their session data.

Neurofeedback sessions and devices

E-Intel records brain (EEG) and heart-rate (PPG) signals from a compatible headband during calibration and feedback sessions in order to generate your results and adapt the session in real time.

You are responsible for wearing and positioning your device correctly. Poor signal quality may prevent a session from producing usable results.

Sessions are consumed from the allowance included in your subscription plan.

Not medical advice

E-Intel is a wellness and training platform. It is not a medical device, and it does not diagnose, treat, cure, or prevent any medical condition.

Nothing shown in your session results is a medical diagnosis or professional medical advice. Always consult a qualified healthcare professional about any medical concern, and never disregard professional advice because of something you read in E-Intel.

Expert monitoring

If your plan includes an expert, and you accept an expert’s invitation, that expert may view your live session data and results in order to monitor your progress.

You may be part of an organisation account, in which case the organisation administrator may manage members and plan usage.

Subscriptions and payments

Paid plans grant access to the features and number of sessions described at the time of purchase.

Unless stated otherwise at the point of sale, fees are non-refundable once a subscription has been activated and sessions have been used.

Intellectual property

E-Intel, its products, and their content are protected by the intellectual property laws of Pakistan.

You may not use E-Intel or its content for any commercial purpose without our prior written consent.

Disclaimer of warranties

E-Intel is provided “as is” and “as available”, without any warranties, express or implied.

We do not guarantee that the platform will be error-free, uninterrupted, or that results will be accurate or suitable for any particular purpose.

Limitation of liability

To the maximum extent permitted by law, E-Intel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the platform.

Termination

We may suspend or terminate your access to E-Intel at any time, without notice, if we believe these Terms have been breached or to protect the platform and its users.

You may stop using the platform and request account closure at any time.

Changes to these terms

We may update these Terms of Use from time to time. Continued use of the platform after an update means you accept the revised Terms.

Governing law

These Terms are governed by the laws of Pakistan, and any disputes shall be subject to the jurisdiction of its courts.